Marketing Tips

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  • February 25 2013

    Should I redesign my website?

    Helping you answer the question: “Should I redesign my website?” Forget the sunk costs that are past history…Here are some signs that can tell you if it’s time.

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  • January 17 2011

    Satisfaction Is A Moving Target

    If you operate a business where customer service matters—and I think that’s just about any business—then I highly recommend Harry Beckwith’s books. He wrote a series of amazing books in the nineties aimed at service businesses around the concept of delighting your customers and shaping wonderful client experiences.

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